Director of Client Onboarding

Company: VirtualVocations
Location: Davenport
Posted on: April 21, 2025

Job Description:

A company is looking for a Director of Implementation & Client Onboarding.
Key Responsibilities

Develop and implement a client onboarding and implementation strategy aligned with company objectives
Identify and refine client onboarding workflows to enhance efficiency and improve customer experience
Collaborate with cross-functional teams to ensure seamless customer transitions and alignment on goals

Qualifications & Experience

5-7 years in a leadership role managing client onboarding/implementation teams in a B2B SaaS setting
3+ years managing direct reports
Experience designing and implementing scalable client onboarding programs
Strong analytical skills and experience using customer success tools
Experience in stakeholder management

Keywords: VirtualVocations, Iowa City , Director of Client Onboarding, Executive , Davenport, Iowa

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